Journal of Chuxiong Normal College ›› 2026, Vol. 41 ›› Issue (5): 86-96.

• Sociology Studies • Previous Articles     Next Articles

The Emotional Dilemmas behind Generation Z’s Emotional Consumption: Core Characteristics, Causes and Governance Strategies

Chen Jiaxin   

  1. The Research Center of Sichuan Old Revolutionary Region Development, Sichuan University of Arts and Sciences, Dazhou, Sichuan 635000
  • Received:2026-04-24 Online:2026-09-20 Published:2026-09-30

Abstract: Behind the wave of emotional consumption of Generation Z lie three fundamental emotional dilemmas. Firstly, the virtualization of social contexts has weakened emotional connections, fostering compensatory consumption. Secondly, digitalized communication patterns have eroded emotional competence, leading to convenience-driven consumption. Thirdly, accelerated societal changes have induced emotional fatigue, resulting in low-energy consumption. These dilemmas stem from three root causes: 1) disordered spatiotemporal experiences under capital control that have dismembered the hitherto stable emotional foundation; 2) restricted subjective meaning formation due to pervasive digital fantasies that has resulted in loss of meaning of life in symbol consumption; and 3) widespread self-exploitation within a competition-driven environment that has seized the youth with wide spread fatigue. To address these issues, efforts should focus on three key areas: first, rebuilding the spatiotemporal foundation for emotional connection by grounding practices in daily life; second, enhancing comprehensive literacy to strengthen emotional foundations and overcome competency gaps; and three, reinforcing value-oriented guidance to shape healthy emotional patterns through proper ideological education. A multi-pronged approach with sustained commitment is essential to promote positive and healthy emotional development among young people.

Key words: generation Z, emotional consumption, emotional dilemma, emotional dilemma-alleviation, governance strategy

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